Owners on the tools
Dylan and Hayden own the business and turn up to the jobs. The person who quotes it is the person who does it — or the bloke standing next to them.
Meet the crewAir Conditioning
Air con replacement in North Brisbane
When a unit is past fixing, a changeover is simpler than a new install — the hole, the circuit and often the pipework are already there. We take the old one away and leave the wall tidy.
- The old unit removed, refrigerant recovered under licence, and recycled
- The existing pipework checked and reused only if it is right for the new system
- New brackets, new drain, and the wall patched where the old unit sat
- The circuit and isolator checked and brought up to standard if they are not
- Licensed electrical contractor #91702
- ARC #106899
- Fully insured
- Owner-run since 2022
- Deception Bay, QLD
The problem
Sound familiar?
If one of these is you, you are in the right place. Tell us which one and we will come back with a price.
- The unit is fifteen years old and the repair costs more than it is worth
- It is an old R22 system and it has a leak
- It is loud enough to hear from the next room
- The power bill goes up every summer
- The unit came with the house and has never worked properly
- The landlord or the buyer wants it replaced before settlement
What we do
What we actually do.
Old unit out, new one in, brackets and pipework sorted and the old refrigerant recovered properly. Usually a single day, on the wall you already have.
What's included
- The old unit removed, refrigerant recovered under licence, and recycled
- The existing pipework checked and reused only if it is right for the new system
- New brackets, new drain, and the wall patched where the old unit sat
- The circuit and isolator checked and brought up to standard if they are not
- Commissioned, temperature-tested and the controller explained before we go
- 5-year workmanship warranty, plus the manufacturer's warranty on the new unit
When to stop repairing
Our rule of thumb is simple enough to say on the phone. Under about eight years old and the part is available: repair it. Past twelve, or the fault is the compressor or a leak in the indoor coil: put the money towards a new one instead.
The clearest case is R22, the refrigerant in most systems from the mid-2000s and earlier. It is being phased out in Australia: no new R22 equipment can be imported or made here, bulk imports of the gas stop on 1 January 2030, and after that servicing runs on reclaimed gas only. Your unit is not illegal and it does not have to be replaced — but the gas to fill it gets scarcer and dearer every year, which is why a real leak in an old R22 system is usually money better spent on a new one. We can tell what yours runs from the plate on the outdoor unit.
(That’s a summary of the Department of Climate Change, Energy, the Environment and Water’s R22 phase-out information, checked on 23 September 2026. It isn’t legal advice.)
Either way you get both numbers: what the repair would be, and what a replacement would be. Nobody should be told their unit is unfixable by the person selling them the new one without seeing the working.
What a changeover involves
More than “same hole, new unit”. The bracket comes off, the wall gets patched where the old one sat and the new backing plate goes on properly. The drain is replaced — old drains are where the dripping-down-the-wall calls come from — and the electrical connection and isolator get checked against what the new unit draws.
The existing pipework is the one people assume can stay. Sometimes it can: right size, sound condition, correct for the new refrigerant, and flushed properly. Sometimes it can’t, and running a new R32 system on tired pipework that ran R22 is how you end up with a warranty claim the manufacturer won’t wear. We check and tell you which it is before we quote, not after.
The old unit goes with us
Refrigerant is recovered into a cylinder rather than vented — that is a condition of the ARC licence we hold (#106899), and the right thing to do regardless. The unit, the brackets and the packaging from the new one all go in the van, and the old system goes off to be recycled.
Landlords, agents and pre-sale
Plenty of our changeovers are on rentals, where a unit has finally given up and the tenant is without air con. Send the job through with the property address and the work order reference and it comes back on one invoice with photos of what was done — the same way everything we do for property managers works.
If the house is being sold, a working unit with a current warranty is a straightforward fix to a building report note. We can usually turn a single-head changeover around in a day once the unit is in.
Quoted before we touch a tool.
Air con work like this gets quoted once we know what we are dealing with — the unit, its age, where it sits and what is actually wrong. What we can promise is that you see the number before anyone starts.
Request a QuoteA price in writing, first
We look at the job, then send the number. Nothing starts until you have said yes to it.
The price is the price
If we find something we could not see, you get a call and a revised number — not a bigger invoice at the end.
10% pensioner discount
Just mention it when you send the job through and we will take it off the quote.
The good bits
Built-in things that earn their keep.
The running cost drops
A fixed-speed unit from 2010 is either flat out or off. An inverter holds the room at temperature on a fraction of the power, which is most of the difference you'll see on the bill.
You stop hearing it
The noise people complain about is usually the old compressor kicking in and out. A new inverter unit ramps instead, and at low fan you have to listen for it.
Current refrigerant
New systems run R32. Less of it does the same job than the R410A before it, and it is not the gas being phased out — R22, in anything from the mid-2000s, is.
App control, finally
If your unit predates a phone app, this is the upgrade people notice most day to day — the house cooling on the way home instead of after you get there.
Who we work for
Homes, builds and rent rolls.
Three very different jobs, three different things that matter. Here's how we handle each one.
Homeowners
Someone who turns up when they said, does it properly and tells you the price first.
- Written quote before we start
- One crew for the wiring and the air con
- We clean up after ourselves
- We come back if something isn’t right
Builders
A sub you can put on the program and forget about. Rough-in to fit-off, on the day.
- Rough-in, fit-off and final testing
- Electrical and air con on one order
- We turn up when the schedule says
- Certificates and paperwork done properly
Property managers
Fast make-safes, compliance that stands up, and an invoice your system will accept.
- Smoke alarm and safety switch compliance
- We deal with the tenant for access
- Photos and notes on every job
- One invoice per job, per property
How it works
From the first message to booked in.
- 01
Send the job
Tell us what needs doing. Photos help.
- 02
We call you back
Within a business day, from Dylan or Hayden.
- 03
Written quote
A price in writing before anyone touches a tool.
- 04
Booked in
You pick a day that works and we turn up on it.
Questions
The things people ask about this one.
Is it worth repairing, or should I just replace it?
Our rule of thumb: if the unit is under about eight years old and the part is available, repair it. Past twelve, or if the fix is a compressor or a leak in the indoor coil, you are usually better off putting the money towards a new one.
The old R22 systems are the clearest ones. That gas is being phased out in Australia — bulk imports stop on 1 January 2030 and servicing runs on reclaimed gas after that — so a unit that leaks it is getting more expensive to keep alive every year. We tell you which side of the line yours is on and give you both numbers, then you decide.
Do you take the old unit away?
Yes, and it’s included. The refrigerant is recovered properly rather than vented — that is a legal requirement and an ARC licence condition, not an optional extra — and the unit goes off to be recycled.
Brackets, old pipework and the packaging from the new one go with it. You get the wall patched where the old unit sat, and a bin-free driveway.
What brands do you install?
Daikin, Mitsubishi Electric, Panasonic and Gree are the ones we put in most. They are the brands with parts on the shelf in Brisbane and technicians who can get them, which matters more than the badge on the front when something goes wrong in five years.
We are not an authorised dealer for any of them and we do not push one over another. Tell us the room and the budget and we will tell you what we would put in our own place.
What warranty do I get on an air con install?
Two things are covered, by two different people. The unit itself carries the manufacturer’s warranty — Daikin, Mitsubishi Electric, Panasonic and Gree all publish theirs. You register it with the manufacturer, and we leave you the invoice and model details you need to do that.
Our side is the workmanship: brackets, pipework, electrical connection, drains, commissioning. That carries a 5-year workmanship warranty from us. If something we did lets go, we come back and fix it.
Why AWSM
Two trades, one crew, no excuses.
Most jobs need a sparky, an air con bloke, or both. You get both from the same team — one quote, one invoice, nobody to blame.
Brands we install
Gear we can get parts for in ten years, not whatever was cheapest this week. If you'd rather supply your own, that's fine too.
- Daikin
- Mitsubishi Electric
- Panasonic
- Gree
- Clipsal
- Hager
Licensed and insured
Check the numbers — that's what they're there for.
- Electrical contractor
- 91702
- Electrician
- 169702
- ARC refrigerant handling
- 106899
ABN 30 671 579 918 · Fully insured
Reviews
What people say afterwards.
5 out of 5
Really great to deal with. Fast and reliable service.
5 out of 5
Great service. Will use again
5 out of 5
Great communication and good quality work.
Related
Other jobs we do.
While we're at your place, these are the ones people usually add on.
Air con repairs
Not cooling, icing up, leaking or beeping an error code — we'll diagnose it properly.
Split systems
Single rooms or a whole house of heads. Daikin, Mitsubishi Electric, Panasonic, Gree.
Servicing & bag cleans
A proper bag clean, not a filter rinse. Cheaper to run and no more musty smell.
Brands we install
Swap the old unit for one that works.
Send the job through and Dylan or Hayden will call you back to go through it. Written price before anyone starts.
Where we work
Servicing North Brisbane & Moreton Bay.
Based in Deception Bay, out on the road across the bay and the northern suburbs every day. Not sure if you're in our patch? Send the suburb through and we'll tell you straight.
- 0439 850 041
- awsmservicesau@gmail.com
- Deception Bay QLD 4508
Send us the job
Four fields. We'll call you back to go through it.
The suburbs we cover
Redcliffe Peninsula
North Lakes corridor
Caboolture & north
Brisbane north